Description

The Selling Partner Trust and Store Integrity team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems.

The Selling Partner Trust and Store Integrity team designs and implements policies, tools and technology innovations to protect customers. We are looking for a Risk Manager to manage critical and high impact projects. The ideal candidate should be passionate about helping us ensure that customers have a trustworthy buying experience and that brand owners and selling partners using Amazon are successful listing and selling their products. Your decisions are not only fundamental to helping protect customers and selling partners but will help maintain the health of Amazon’s catalog and product listings ecosystem.

Key job responsibilities

Conduct initial investigation to assess the abuse and large scale investigations to derive insights about tactics used to conduct abuse on our stores

Complete risk analyses on Selling partner populations using big data

Write deep dive documents summarizing investigations and proposing solutions

Own projects designed to improve operational and process efficiency. This will include accessing and analyzing data and working extensively with external teams.

Support teams in responding to, investigating and managing incidents and escalations around different types of abuse.

Use high-level judgment to own our most complex enforcement decisions.

Identify gaps and risks in Amazon's current mechanisms and policies and recommend solutions to product/policy owning teams.

Effectively prioritize opportunities in an ambiguous environment

Monitor media and global events to develop awareness of trends in ecommerce

We are open to hiring candidates to work out of one of the following locations:

Tempe, AZ, USA

Basic Qualifications

• 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience

• Bachelor's degree or equivalent

• Experience handling confidential information

Preferred Qualifications

• 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience

• Professional auditing qualification, or similar risk or compliance credentials

• Experience with SQL and Excel

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.